Frequently asked questions

General questions

How to get more information about the product?

The most important piece of information required by our technical support staff and sales representatives is the catalogue number. By providing it correctly, you will speed up the resolution of your issue and avoid errors. You can find it directly below the product description. You can send your inquiries to the e-mail address info@umakov.hu, by phone at +421 517 911 491, via live chat, or through the “Send an e-mail” form, whose icon is located right next to the product description.

What is part of the stainless steel shell?

The stainless steel post includes an anchoring rosette, a masking rosette (in the case of a top-anchored post), crossbars or glass holders, and a handrail holder.

Is it necessary to weld stainless steel railings?

No, our stainless steel railing is a modular system. Typical tools (Allen key, glue, hammer, drill, set of wrenches, screwdriver, ...) are needed for its assembly.

Why are the glass holders not equipped with a gasket?

The glass holders in our offer fit several glass sizes, so the gasket for a specific size must be purchased separately. See the related product at the bottom of the screen to get the gasket for the specified glass size. You will need two pieces of gasket for each glass holder.

Is the product in stock?

You can check stock availability directly online. After opening the item, just below the price, there is a note "In stock". In the product details, you will see stock availability in our warehouses.

Where can I see your products?

Our branches will gladly show you our products. Before visiting, check the stock status according to the above instructions and remember the catalog number.

Is further processing of forged semi-finished products still necessary?

Forged semi-finished products are delivered in raw condition. We recommend galvanizing and painting before finalization.

Which set is suitable for my cantilever gate?

To calculate the appropriate set for a cantilever gate, we recommend using our "Gate Profile Sizing" configurator, located on the left side of the screen or by clicking here. After entering the gate weight and opening clearance, the system will propose suitable sets.